1. Introduction

Welcome to OTC Marketplace (“Company”, “we”, “our”, “us”). Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect the information you provide when using OTCmarketplace.store (the “Website”).

By accessing or using our Website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect different types of information to provide and improve our services, including:

✅ Personal Information: Name, email address, phone number, shipping address, and payment details when placing an order.
✅ Non-Personal Information: IP address, browser type, and website usage statistics to improve user experience.
✅ Cookies & Tracking Technologies: We use cookies to enhance website functionality and track customer preferences.

3. How We Use Your Information

We use the collected information to:

• Process and fulfill orders, including shipping and delivery.
• Provide customer support and resolve issues.
• Improve our website, services, and user experience.
• Send promotional emails and marketing offers (you can opt-out anytime).
• Prevent fraudulent transactions and enhance security.

4. Payment Security

All payments made through OTC Marketplace are securely processed using industry-standard encryption methods. We do not store your payment details. Third-party payment processors handle transactions securely.

5. Sharing Your Information

We do not sell or rent your personal data. However, we may share information with:

• Trusted third-party service providers (e.g., payment processors, shipping companies) for order fulfillment.
• Legal authorities, if required by law for fraud prevention or legal compliance.

6. Data Security

We take reasonable precautions to protect your personal data against unauthorized access, loss, or misuse. However, no online transmission is 100% secure, and we encourage users to protect their account credentials.

7. Your Rights & Choices

You have the right to:
✔ Request access to your personal data.
✔ Update or correct inaccurate information.
✔ Opt-out of marketing communications.
✔ Request deletion of your account and personal information (subject to legal obligations).

8. Cookies Policy

Cookies help us improve your browsing experience by remembering preferences and tracking site usage. You can disable cookies in your browser settings, but this may affect website functionality.

9. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with a revised “Last Updated” date. Continued use of our Website means you accept these updates.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, contact us at:

📧 Email: [email protected]
📞 Phone: +44(0)7810273827